Solution Support

Navigation button

Flexible Support Options

We support our Quintessence clients with a team of support engineers who specialise in understanding the overlap of data engineering and investment management.  This makes them ideal for handling alerts generated by our automated data pipeline monitoring system.
Product support is included in the annual platform fee.  
Human with headset giving great support

Support Options

Our range of further support options can be customised to your needs. A tailored support package could, for example, include: 

Business process monitoring and problem-solving

Updating existing reports

SQL database support

Participating in your Change Advisory Board (CAB)

Consulting on improving business processes

Speak to us about structuring a support agreement that adds value to your investment management process.
Let's Talk